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The U.S. Department of Agriculture has implemented several customer experience (CX) improvements since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government in December 2021. The executive order directed all...

From September 15 through October 15, we acknowledge Hispanic Heritage Month by celebrating equity champions in the Hispanic agricultural community. One of these champions is David Josué Carrasquillo-Medrano, a member of USDA Equity Commission’s Rural Community Economic Development (RCED)...

Today, Agriculture Secretary Tom Vilsack sent the following message to all USDA employees: I want to take this opportunity on my final day at USDA to express my profound gratitude to the people who work at USDA. Every day, nearly 90,000 people leave their families and the comfort of their home to do...

According to recent data on local food marketing practices, 167,000 U.S. farms locally produced and sold food through direct marketing practices, resulting in $8.7 billion in revenue. Pennsylvania led the U.S. in the number of farms selling directly to consumers, with more than 6,000 operations...

If there is one word that best embodies agriculture, it is entrepreneurship. Over the course of my time at USDA, I’ve had the chance to meet with farmers, ranchers and food business of all sizes and in all parts of the country. The faces of these entrepreneurs and their innovative strategies and...

In agriculture, retirement can mean something quite different compared with other U.S. households. Often, our parents and senior relatives on the farm or ranch are far from “retired,” and, in fact, remain active participants in daily operations and decisions.

I would like to congratulate all who work at USDA for the incredible improvement in our ranking in the Best Places to Work in the Federal Government. In 2016, for the first time, we have moved into the Top 10 Best Places to Work among large Federal agencies. When I became Secretary of Agriculture in...

Cross-posted from the White House blog: Today, the United States Department of Agriculture (USDA) is taking some major steps forward to protect farmers – including swine, beef cattle, and especially poultry growers – from unfair treatment by the often much larger processors who purchase their fully...

When USDA recognized the men and women who served our country at the annual USDA Veterans Day Observance, it was a special day for me. That’s because the observance, held Oct. 27, 2016, was my first as a USDA employee since returning from a Navy individual augmentee deployment to Kabul, Afghanistan...

With the political rhetoric finally over, there’s one inspiring message that everyone can agree with—our veterans already make America great every day. Every veteran who joined the military following the end of the draft in 1973 volunteered to serve our country. And they want to continue serving...