Help

1

Request for Automation

All requestors will contact their Mission Area Business Relationship Manager (BRM) to complete Part A of the Process Assessment Intake Form to be assessed by the USDA CoE Governance Board as an initial request for automation

• Captures the opportunity
• Explains USDA RPA process

✓

✓

2

Evaluation and Prioritization

Requestors complete and Process Assessment form (Parts A and Part B); CoE Leadership Team completes evaluation and provides estimated LOE, prioritization, and estimated costs to CoE Executive Committee for vote to proceed

• Documents process key elements
• Identifies reuse opportunities, captures ROI estimates

✓

✓

**Note: RFQ, LOE between customer and development team of choice

3

Agreement to Proceed

Upon approval CoE Governance Board provides estimated LOE, prioritization, and estimated costs to requestor for agreement to proceed

• Agreement to proceed
• Cost and LOE estimates

✓

✓

4

CoE Process Definition

CoE Development Team performs detailed process walkthrough

• Detailed process capture used to determine design
• Formal agreement on outcomes

✓

Regular Checkpoint with CoE

5

CoE Development

CoE Development Team builds the automation

• RPA solution is created
• Technical Implementation preparation

✓

Customer Development

6

CoE Reviews and Testing

Customer/Requestor performs user acceptance test (UAT)

• Internal testing
• Technical implementation preparation

✓

Regular Checkpoint with CoE

7

Development, Validation, and Code

CoE deploys automation to Dev, Pre-Prod, and Quality Reviewer validates code

• Code Review
• Move to Pre-Prod and Validate

✓

Customer deploys their automation to Dev, Pre-Prod and validates code

8

Production and Validation

Automation is deployed to production by the CoE Development Team

• Move to production
• Finalize all documentation

✓

Customer deploys their automation to production

9

Operation and Maintenance

Automation is monitored by the USDA CoE Governance Board

• Transfer to O&M
• Track ROI

✓

Customers manage their automations following CoE standards