What We Do
USDA DS Projects
Below is a sample of the types of projects and initiatives that the USDA Digital Service works on across the Department and the kinds of impact these projects can provide to the public.
USDA’s High Impact Service Providers
Aligned with the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government (Customer Experience Executive Order):
- USDA houses 5 key High Impact Service Providers that are being tracked as part of the Customer Experience Executive Order and the President’s Management Agenda. These services cover critical programs such as the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), applying for farm loan assistance, the Environmental Quality Incentives Program (EQIP), and more. These services provide critical benefits and services to millions of people and our planet and are part of USDA’s Mission and Vision.
Enabling Digitalization of USDA
Alignment with the Office of the Chief Information Officer’s Strategic goals for leading USDA’s IT efforts to accelerate digital transformation within the agency and across multiple platforms. Through this work we aim to achieve redundancies, cross-pollination of processes and systems, and increased partnerships.
Strategic IT Recruitment Efforts
Creating and enhancing career pathways that strengthen the IT workforce, including strategic workforce planning, development, job analysis, career ladder building and more which impact improving customer experience, digital modernization across multiple programs and mission areas, and increasing diversification of the technical talent pipeline.
