GSA

Good customer experience starts at the very first interaction with a customer, which is why the U.S. Department of Agriculture recently officially launched its AskUSDA Contact Center program to support inquiries via web, phone, chat, or email. AskUSDA serves as the one “front door” to help deliver a...

We celebrated a few “firsts” today when Agriculture Secretary Tom Vilsack opened the 21 st season of the USDA Farmers Market located outside USDA Headquarters in Washington, D.C. The Secretary announced the first-ever partnership between USDA, the Office of Personnel Management (OPM) and the General...

Over the past two years, USDA has undergone a major redesign of USDA.gov and most Agency and Office websites. While we’ve taken major steps to improve the user experience and usability through a streamlined and modern look and feel, we continue to learn and expand on these improvements as we...

Each day, the Charts of Note series from the Economic Research Service (ERS) delivers an innovative, visual display of research findings. Wouldn’t it be great if these charts could be easily grabbed for use on your own website or blog? Well, now they can. The new Federal Open Data Policy asks...

Written by Jill Clothier, Iowa Earth Team Coordinator, USDA-NRCS