Our Ombudsman, Jennifer Guerrieri, is available to answer any questions you may have about the National Appeals Division and our appeal process. You can reach her at 1-877-487-3262 and also meet her by video.
English:
Spanish:
You may also contact one of our regional offices or our Headquarters office. Our Headquarters Office is located in Alexandria, Virginia, and our three regional offices are in:
- Indianapolis, Indiana (Eastern Regional Office)
- Cordova, Tennessee (Southern Regional Office)
- Lakewood, Colorado (Western Regional Office)
You can select the appropriate office below to display their contact information.
- NAD Headquarters
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NAD Headquarters
1320 Braddock Place,
Alexandria, VA 22314Phone (703) 305-2016 Fax (703) 535-5161 - NAD Eastern Regional Office
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NAD Eastern Regional Office
Post Office Box 68806
Indianapolis, Indiana 46268-0806Toll Free Phone 1-800-541-0457 Direct (317) 875-9648 TTY 1-800-791-3222 Fax (317) 875-9674 - Appeals - NAD Southern Regional Office
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NAD Southern Regional Office
Post Office Box 1508
Cordova, Tennessee 38088Toll Free Phone 1-800-552-5377 Direct (901) 544-0360 TTY 1-800-627-8332 Fax 1-855-438-8034 - NAD Western Regional Office
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NAD Western Regional Office
13922 Denver West Parkway
Suite 100-NAD
Lakewood, CO 80401-3102Toll Free Phone 1-800-541-0483 Direct (303) 236-2862 TTY 1-800-497-0253 Fax (855) 438-8035
States within each regional jurisdiction:
| Eastern Regional Office | Southern Regional Office | Western Regional Office |
|---|---|---|
| Connecticut | Alabama | Alaska |
| Delaware | Arkansas | Arizona |
| District of Columbia | Florida | California |
| Illinois | Georgia | Colorado |
| Indiana | Louisiana | Hawaii |
| Iowa | Mississippi | Idaho |
| Kentucky | North Carolina | Kansas |
| Maine | South Carolina | Montana |
| Maryland | Tennessee, or | Nebraska |
| Massachusetts | The Territories of: | Nevada |
| Michigan | Puerto Rico | New Mexico |
| Minnesota | U.S. Virgin Islands | North Dakota |
| Missouri | Oklahoma | |
| New Hampshire | Oregon | |
| New Jersey | South Dakota | |
| New York | Texas | |
| Ohio | Utah | |
| Pennsylvania | Washington | |
| Rhode Island | Wyoming, or | |
| Vermont | The Territories of: | |
| Virginia | American Samoa | |
| West Virginia | Eastern Caroline Islands | |
| Wisconsin | Guam | |
| Northern Mariana Islands |
Links to Other USDA Agencies
- Office of Hearings and Appeals (OHA)
- National Resources Conservation Service (NRCS)
- Farm Service Agency (FSA)
- Risk Management Agency (RMA)
- Rural Development (RD) / 1-800-414-1226 (Customer Service for mortgage loans and grants)
- USDA Service Center Locator