American Rescue Plan

In January 2021, day one of the Biden-Harris Administration, the President issued Executive Order 13985 that charged the Federal Government, including the U.S. Department of Agriculture, with advancing equity for all, and making the necessary changes to ensure underserved communities are properly supported. Since then, USDA has taken action to understand where barriers to accessing its programs and services exist, identifying opportunities to advance equity and opportunity in agriculture, and changing its programs to remove barriers to access. With this bold and comprehensive action, USDA has committed to closing the racial wealth gap and addressing the department’s longstanding inequities in agriculture.

In support of Section 1006 of the American Rescue Plan and USDA’s commitment to advance equitable access to USDA program and services, the Office of Customer Experience, or OCX, spent the past year working to improve the support provided to USDA’s community-based partners who work to connect economically distressed and/or underserved communities with USDA programs and services, specifically American Rescue Plan Technical Assistance Investment Program (ARPTAI) cooperators. The culmination of this work is USDA CARES, an initiative dedicated to Create, Assist, Rebuild, Empower and Strengthen our communities and customer relationships. USDA CARES is comprised of a series of resources that directly address cooperators’ needs.