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AskUSDA: An Improved and Streamlined Customer Experience

December 02, 2020 Tamieca Hamlin, Customer Experience Lead, USDA Office of Customer Experience (OCX)

Now more than ever, people expect to have a good experience when interacting with companies or organizations. Whether the interaction stems from a question, the desire to provide feedback, or an inquiry about services, a good customer experience is built on good customer service. In its simplest...

Technology

Join Us for a Google+ Hangout: Growing the Organic Sector

May 12, 2014 Betsy Rakola, Agricultural Marketing Specialist, USDA-AMS National Organic Program

On Wednesday, May 14 th at 1:00 PM EDT, the USDA’s National Organic Program Specialist Betsy Rakola will host a Google+ Hangout to discuss strategies for growing U.S. organic production. During this Hangout, you’ll hear from farmers, organic certifiers, researchers, and community organizations at...

USDA Results

What’s Next for Agriculture? Secretary Vilsack Wants to Hear from You!

December 13, 2012 Amanda Eamich, Director of Web Communications

Last week we asked why young Americans should care about the Farm Bill by inviting you to use social media to help tell the story about what is at stake in your lives and communities. The response has been overwhelming! We read tweets from aspiring young scientists about the importance of the Farm...

Conservation Energy Rural Research and Science

Thursday #AskUSDA Twitter Chat: USDA Conservation Efforts and Reconnecting with the Great Outdoors

November 26, 2012 Stephanie Chan, Office of Communications

Do you have questions about national conservation or wildlife preservation efforts? Have you ever wondered about the effect of wildfires in our national forests? Wondering how you can give back to the great outdoors? You’re in luck! USDA Senior Advisor to the Secretary for Environment and Climate...

Conservation

#AskUSDA: A Conversation Between Gardeners

October 22, 2012 Rebecca Frank, Office of Communications, USDA

The arrival of fall doesn’t mean that garden season is over. In fact, the People’s Garden Initiative wants to keep the conversation growing! Throughout the growing season, People’s Garden staff and Executive Master Gardener volunteers at USDA Headquarters are asked hundreds of questions on the why...

Initiatives

Found a Problem With Your Food? USDA Wants To Know About It

September 27, 2012 Dr. Elisabeth Hagen, Under Secretary for Food Safety

Have you ever opened a package from the grocery store to find that something wasn’t right about it, and then wondered who to call to report a problem? The company’s toll-free number? The grocery store that sold it? Or someone else? If that product involves meat, poultry, or a processed egg product...

Health and Safety

It’s National Food Safety Education Month! Chat with Dr. Elisabeth Hagen, Under Secretary for Food Safety on Twitter

September 24, 2012 Dr. Elisabeth Hagen, Under Secretary for Food Safety

Most people reading this probably have heard the statistic by now that one in six Americans, or 48 million people, is expected to get sick from foodborne illness each year. You also probably have a lot of questions about what federal public health agencies are doing to prevent those illnesses, and...

Health and Safety

Thanks for Making the #AskUSDA School Meals Chat a Success!

August 29, 2012 Dr. Janey Thornton, Deputy Under Secretary, FNCS, USDA

Today I hosted my very first twitter chat. Seeing all the conversations fly by in real-time on Tweetdeck was overwhelming at first but I quickly got the hang of it. I was happy to see so many tweeters send questions to our @USDA Twitter account for me to answer. I really hope that the chat was...

Initiatives Food and Nutrition

USDA Has Made Major Improvements to School Meals. Got a Question? #AskUSDA

August 27, 2012 Jessica Milteer, Speechwriter, FNS, USDA

Now that the school year has started, everyone is abuzz about the healthier meals being served at schools all over the country. As a result of the Healthy Hunger-Free Kids Act of 2010, starting this fall, school meals are featuring more whole grains, both fruits and vegetables at every meal, and...

Food and Nutrition

Local Food: Not All Answers Come From Inside the Beltway

July 26, 2012 Rebecca Frank, New Media Content Specialist, USDA

When we first launched the Know Your Farmer, Know Your Food Compass in February, we knew you would use this digital record to explore USDA’s work on local and regional food. And you have.

Food and Nutrition Farming
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