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USDA Partners with Agromovil to Help Smallholder Farmers in Ghana and Tanzania Access Local Markets

June 16, 2023 Aleksey Minchenkov, Communications Director, USDA Foreign Agricultural Service

There are many different approaches and practices when it comes to farming, but one thing is constant - to run your farm as a business, you need to be able to sell your product. To sell their product, a farmer or rancher needs to be visible to buyers and buyers need to have an easy way to reach...

Equity Farming Technology Trade

USDA Rural Development’s ReConnect Program Helps Rural Families Close Digital Divide

October 12, 2022 Darrah Perryman, Public Affairs Specialist, USDA Rural Development

McClellanville County is a rural community in South Carolina, and like many communities across rural America, access to high-speed internet presents real barriers. Families like Lindsay’s struggled to stay connected in the digital age. “When the kids came home from school and I was working, no one...

Equity Rural Technology

USDA Leveraging Modern Technology and Digital Tools to Improve Customer Service

July 28, 2022 Megen Davis, Director, Strategic Planning, Information Resource Management Center, Office of the Chief Information Officer

The U.S. Department of Agriculture (USDA) is driven to lead the way in customer-centered, data-driven service delivery across the Federal Government. It is our goal to accelerate the use of modern technology and digital tools that our internal and external customers expect in every aspect of their...

Technology

New Charts of Note Mobile App Provides 24/7 Access to Thousands of Economic Research Service Charts

April 20, 2022 Spiro Stefanou, USDA, Economic Research Service Administrator

In today’s world, keeping up with the latest news and research can feel like a full-time job. Fortunately, USDA’s Economic Research Service (ERS) has launched a new Charts of Note Mobile App designed to deliver digital snapshots of research straight to your mobile device.

Research and Science Technology

New Market News App Offers Market Intelligence at Your Fingertips

February 08, 2022 Under Secretary for Marketing and Regulatory Programs Jenny Lester Moffitt

As a fifth-generation farmer, I know how important it is to have access to reliable market data and how little time producers have to search for this information. Thanks to the new USDA Market News Mobile App, accessing this information just got easier.

Farming Technology

FarmBeats: Ag at the Speed of IT

September 30, 2021 Scott Elliott, Agricultural Research Service Office of Communications

With the global population projected to reach 9.7 billion by 2050, farmers need all the help they can get to increase production, quality, and nutritional value of agricultural products. FarmBeats will help them achieve that.

Research and Science Technology

GSA Partner, USDA, Delivers Enhanced Contact Center Experience for Customers

February 08, 2021 GSA Contributor

Good customer experience starts at the very first interaction with a customer, which is why the U.S. Department of Agriculture recently officially launched its AskUSDA Contact Center program to support inquiries via web, phone, chat, or email. AskUSDA serves as the one “front door” to help deliver a...

Technology

Artificial Intelligence Improves America’s Food System

December 10, 2020 Scott Elliott, Agricultural Research Service Office of Communications

Technology is everywhere in the 21 st century, and America’s food system is no exception.

Research and Science Technology

AskUSDA: An Improved and Streamlined Customer Experience

December 02, 2020 Tamieca Hamlin, Customer Experience Lead, USDA Office of Customer Experience (OCX)

Now more than ever, people expect to have a good experience when interacting with companies or organizations. Whether the interaction stems from a question, the desire to provide feedback, or an inquiry about services, a good customer experience is built on good customer service. In its simplest...

Technology

RD’s ReConnect Program: Supporting Agricultural Innovation by Bridging the Digital Divide

September 02, 2020 USDA Rural Development Administrator of Rural Utilities Service Chad Rupe

Often when we think of rural broadband, we think about how internet access has revolutionized the way Americans consume media, conduct business, learn, and receive medical care via telemedicine. Over the last two decades, USDA has been making significant progress in connecting rural communities to...

Broadband Rural Technology

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