Logistics is not just a fancy buzz word; it is the oil that keeps the engine of an interconnected global market running smoothly. For U.S. food purchasing agencies, logistics means ordering, procuring, and delivering nearly 8.5 billion pounds of domestically-produced foods by successfully awarding nearly $3 billion in contracts during the last fiscal year. It means using the Web-Based Supply Chain Management System (WBSCM) – a tool developed by USDA that helped hundreds of companies deliver quality foods to recipients in the National School Lunch Program, other federal food assistance programs and even victims of disasters.
Before it could facilitate the ordering and delivery of all these foods, WBSCM had to integrate the business processes and needs of recipient agencies, external vendors/contractors and employees from five agencies with unique missions. The Agricultural Marketing Service (AMS), Food and Nutrition Service (FNS), Farm Service Agency (FSA) and Foreign Agricultural Service (FAS) are all USDA agencies, while the U.S. Agency for International Development (USAID) is an entirely different department. Creating a system that successfully tracks data covering the entire process – from gathering orders and soliciting bids to making sure that vendors are paid – was not an easy task. It requires a reliable, flexible system and an efficient staff to make it all come together.
