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employees

Public Service Recognition Week: Thank You, AMS!

At USDA’s Agricultural Marketing Service (AMS), our 4,000 employees work hard every day to support the country’s diverse agricultural operations. Whether it’s individual farmers or international businesses, we have a long tradition of collaborating, innovating, and evolving to keep American agriculture competitive in the global marketplace.

As part of Public Service Recognition Week, I would like to introduce you to some of our employees and tell you about the remarkable work they do each and every day.

Keeping USDA Employees Connected For Better Service

Developing a modern USDA for a stronger rural America means equipping USDA’s employees who work in every American state and U.S. territory, as well as in over 50 countries, with information technology tools that ensure they are better informed, better engaged and better able to provide critical feedback to policy makers in real-time.

Mobile devices, enterprise e-mail, video teleconferencing, online employee forums, social media and instant messaging allow employees who fight against hunger, food-borne illness and wildland fires to deliver their mission as well as serve the American public, while coordinating efforts with co-workers and decision makers across vast geographic distances. By remaining connected to both customers in the field and to regional and national government leaders, the on-the-ground knowledge of customer needs can much more quickly drive needed changes in policies and procedures that make USDA’s programs more accessible to the American public.