Skip to main content

complaints

Organic 101: Complaints and How They're Handled

This is the fourth installment of the Organic 101 series that explores different aspects of the USDA organic regulations.

When the National Organic Program (NOP) declared in late 2009 that it was the beginning of the “age of enforcement,” it renewed its mission to protect the integrity of the USDA organic seal and the products labeled organic.

Enforcement efforts are a critical part of that mission, and investigating violations of the organic standards alleged by complaints is an integral component of the NOP’s work.